All fresh truffles will be shipped via courier immediately on receipt of payment, or as soon as any applicable certification has been completed. It is our commitment that you will receive your order within five days of purchase unless otherwise stated. The package weight includes all packaging that’s required for shipment.
- All fresh truffles will be delivered directly from Italy.
- Delivery of items will be made on receipt of full payment.
- Delivery times will depend on the geographic zone in which your delivery address falls.
Delivery timings
Please refer to the following table to determine the estimated day of delivery
| Zone 1 : Central Europe and non-Central Europe | ||
| Order by | Dispatch day | Delivery day |
| Monday 09:00 GMT | Monday | Tuesday (Central Europe) / Wednesday (non-Central Europe) |
| Tuesday 09:00 GMT | Tuesday | Wednesday (Central Europe) / Thursday (non-Central Europe) |
| Wednesday 09:00 GMT | Wednesday | Thursday (Central Europe) / Friday (non-Central Europe) |
| Advance orders also possible for specific days / dates | ||
| Zone 2 : North America, South America, Asia | ||
| Order by | Dispatch day | Delivery day |
| Monday 09:00 GMT | Tuesday | Thursday |
| Tuesday 09:00 GMT | Wednesday | Friday |
| Friday 09:00 GMT | Monday | Wednesday |
| Zone 3 : Australasia | ||
| Order by | Dispatch day | Delivery day |
| Friday 09:00 GMT | Monday | Thursday / Friday |
If any duties, taxes, penalties, charges or expenses are imposed or incurred as a result of any action by the Customs authorities it is the receiver’s responsibility to pay the amount in question.
Deliveries outside of Zone 1 are dependent on import restrictions/complications at the time of order and are not always possible.